FAQ - Returns
WE WANT YOU TO ABSOLUTELY CHERISH YOUR BREEZY RACK clothing WHICH IS WHY WE OFFER RETURNS ON ALL FULL PRICED ITEMS FOR PROVIDED THAT:
- Items are returned within 14 days of delivery
- The item is returned unworn, undamaged in the original packaging with all original tags and hygiene sticker still attached
- Then item was not purchased on sale (including promotional offers). Sale items cannot be returned or exchanged unless the item is faulty
- Return shipping costs are covered by the customer
Please note: due to high demand, we do not offer exchanges as we cannot guarantee that the item will be in stock once we receive your return. All returned items will automatically receive Store Credit which you can use to purchase a different size or style online.
How do I return an item?
- Email firstname.lastname@example.org with your order number and name of items you wish to return
- We will email you will instructions and a return address.
- Check your items to ensure they are in perfect condition as Breezy Rack will not accept any items returned damaged in any way
- Ship your parcel back to the address provided, we recommend you send your parcel back via trackable mail as we are not liable for returns lost in transit.
- Once we receive your return, we will email you store credit in the form of a gift card which can be used storewide!